FAQ

MoneySense is a free financial education programme that aims to help 5-18 year-olds in the UK towards a better financial future. It uses the key money moments in a young person’s life – starting to save their pocket money, opening a bank account or getting their first mobile phone – to make learning about money feel relatable.

MoneySense was created in collaboration with educational experts, based on Young Money's financial education planning frameworks. It is provided free of charge by NatWest Group plc.

We believe that financial education is most effective when young people are exploring relevant, relatable situations that are tailored to their age and educational development. These are at the heart of the MoneySense programme.

Many of the teaching resources use a ‘flipped learning’ approach and have been adapted for remote learning. This means that young people can learn at home at their own pace, using videos and web-based interactive activities, then explore the ideas they’ve covered by interacting with classmates and teachers online or in the classroom.

There are dedicated areas on the site for young people, teachers, and parents. Young people can find videos, games and other content to help them discover money in the Students section.

Teachers have access to a range of resources for teaching financial education in the classroom and remotely, in both the Teachers and Workshops sections. There are all kinds of activities for families and young people to explore in the Parents section.

Employees of NatWest Group plc can volunteer to help promote MoneySense workshops and resources in schools, and manage their interaction with the programme in the Workshops section.

For more about the four key parts of the MoneySense programme, view our MoneySense leaflet.

Having trouble viewing the link? Download our MoneySense leaflet PDF here.

On the sign-in screen, there is a ‘Forgot password’ option. This will prompt you to enter your email address, and you will be sent a link to reset your password.

You need to be a registered teacher or volunteer to access the resources in the Teachers and Workshops sections – they are all completely free!

You can get in touch via email: moneysense@nationalschoolspartnership.com

or by phone: +44 (0)131 557 0815

You can use the Search bar at the top of each page to search the whole site. If you’re logged in as a teacher or bank employee volunteer, you can also use the Resource finder on the Teachers homepage to filter the teaching resources by age group, money theme, curriculum subject and type of resource.

Teachers (and bank employee volunteers) can access and download resources and supporting documents (including lesson plans, activity sheets, presentations, workshop delivery notes and workshop information packs) as PDF/PPT files. Go to the section you need and click the links to the files. Check your ‘downloads’ folder to find them.

You can share a link to the website or send them an email by clicking on one of the 'Tell a teacher' buttons. You'll find one of these on the Parents homepage and, if you are logged in as a teacher or bank employee volunteer, on the homepage of the Teachers and Workshops sections.

Yes, they have been developed according to the different curriculum requirements of England, Wales, Scotland and Northern Ireland.

Yes, all the MoneySense teaching resources have been independently certified by Young Money. Each topic has learning objectives and intentions.

Resources have been developed for four different age groups:

• 5-8 year-olds
• 8-12 year-olds
• 12-16 year-olds
• 16-18 year-olds

MoneySense topics also include resources for pupils with SEND.

Each activity within a topic will have a suggested length of time. These can be found in the lesson plan for each topic. Content is flexible and can be adapted as you wish.

We regularly add new content to the MoneySense website. Teachers and bank employees can opt to receive regular updates about additions to the programme on registration.

MoneySense workshops are teacher-led sessions supported by bank volunteers attending your school. Pre-recorded volunteer videos are also available if required.

They cover topics such as spending, saving, and budgeting, and include specific sets of engaging resources for teachers to use both in the classroom, and remotely. There are different workshops for each age group, and you can register to access these on the Workshops page of the MoneySense website.

Our dedicated MoneySense Support Team help organise workshops and you can contact them for more information here: moneysense@nationalschoolspartnership.com

To request a workshop at your local school, visit the booking hub on the Workshops page. Once you’ve submitted the request, a member of our MoneySense Support Team will be in touch to confirm your booking. Alternatively, you can contact the MoneySense Support Team directly to organise workshops by emailing: moneysense@nationalschoolspartnership.com

When you request a workshop on The Hub, the MoneySense Support Team will be in touch shortly afterwards to confirm details of your booking. Once confirmed, your workshop will be available for volunteers to book onto and you will receive email notifications that will keep you updated about your workshop’s status and who your volunteers will be.

Prior to the workshop you should read through the workshop resources and Teacher information pack, all available to download from the Workshops page. You must also make sure all the workshop resources (activity sheets) are printed off for your class to use on the day.

If they have registered on the MoneySense website as a volunteer, you should get in touch with the MoneySense Support Team who can help to arrange this for you.

Approximately 10 days before your workshop is due to take place, you will be sent an email that will contain preparation instructions and link you in with all your supporting volunteers. Following this email, it is then recommended that you liaise over the phone or email to ensure both parties are clear on the running of the day.

Additionally, whenever a volunteer books to support your workshop, you will receive an email notification providing you with their contact details.

Should you have any problems on the day of the workshop(s), you can contact each other directly, but most importantly you should communicate any concerns/problems with the MoneySense Support Team as soon as possible, at moneysense@nationalschoolspartnership.com.

Please remembers volunteers must not be left alone with pupils in the workshop group – the teacher leads the session and the volunteer supports the teacher. The volunteer does not require any security checks; however, they should always bring identification to the school on the day.

Our bank volunteers are here to support your delivery of a specific set of MoneySense workshop resources, depending on the age group of your class. You can view these resources in the Workshops section of the website.

The main classroom resources are available for you to use at any time. They cover a wide range of topics such as bank accounts, understanding payslips, credit and debt, and different ways to pay. New resources are being added to the website all the time, so keep an eye out!

If you wish to cancel or amend your workshop booking, please let the MoneySense Support Team know by emailing: moneysense@nationalschoolspartnership.com or calling +44(0)131 380 3623

NatWest Group plc employees (Royal Bank of Scotland, NatWest and Ulster Bank Northern Ireland) can sign up as volunteers by visiting the Workshops page.

If you would like any further information on this, please contact the MoneySense Support Team by emailing: moneysense@nationalschoolspartnership.com

You are there to lend your support to the class while the teacher delivers the MoneySense workshop, using the delivery notes and accompanying resources (available to download from the Workshops page). You should help the students with the activities, offering your expertise, assistance and encouragement where necessary. You may wish to discuss taking more of a lead role in the workshop beforehand with the teacher if you would be comfortable doing so.

You are not required to undertake security or background checks as you should never be left alone with the class or pupils – the teacher should always be present. Please remember to take identification with you to the school and abide by the school’s safeguarding policies.

Yes, you can specify these things when you register as a volunteer. In order to set up a workshop with them, the school will also need to register for MoneySense.

You can search for upcoming workshop opportunities near you and book to support them on our dedicated workshop Hub – accessible via the Workshops page once you've logged in.

Approximately 10 days before your workshop is due to take place, you will be sent an email that will contain preparation instructions and link you in with any other supporting volunteers and the class teacher. Following this email, it is strongly recommended that you speak directly to the teacher over phone or email, ideally a week before, to discuss how the workshop will run, any areas they would like support in and logistics such as parking, breaks, and accessing the school reception.

The Workshops page is full of resources, including a video, to help prepare you for supporting a MoneySense workshop.

Take the time beforehand to look at the supporting documents including the workshop delivery notes to help make sure the workshop runs smoothly.

We offer drop-in Zoom sessions for volunteers – keep a lookout for emails from MoneySense to find out dates that you can join or email the MoneySense Support Team to find out when the next one is.

If you are volunteering during your normal working hours, you will need to speak to your manager to authorise this. Always remember to get approval from your line manager and make sure you log your volunteering hours.

We strongly discourage cancelling a workshop. If you do need to cancel for any reason, please contact a member of the MoneySense Support Team on +44(0)131 380 3623 as soon as possible before the scheduled date of the workshop. Please be aware that cancelling is very disruptive to schools who have planned and prepared for your visit. You should only cancel in the case of emergency or serious illness.

We encourage that you try to find a replacement volunteer if you do have to cancel your attendance.

You can give feedback via a short online survey at the bottom of the Workshops page on the MoneySense site, or by emailing the MoneySense Support Team: moneysense@nationalschoolspartnership.com. Your feedback is very valuable to us!