What are my consumer rights?

Money themes:

  • Critical consumers

This topic looks at consumer rights and responsibilities, including understanding the Consumer Rights Act, and how to exercise both rights and responsibilities as a consumer of goods and services. View all the resources below. You can download the printouts and presentation in one go using this button.

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Two men in a shop holding clothes
Curriculum links:
PSHE | Citizenship

Flipped learning bundle

Set your students the What are my consumer rights? interactive activity as homework then follow up in class with the other resources below. Use the lesson plan to support delivery.
Interactive activity for What are my consumer rights?
  • Interactive activity:

  • What are my consumer rights?

  • Using the interactive quizzes and video, students will explore the Consumer Rights Act and the responsibility of the consumer.
Lesson plan for What are my consumer rights?
  • Lesson plan:

  • What are my consumer rights? (flipped learning resources)

  • Use this lesson plan within the What are my consumer rights? flipped learning resources.
Interactive for What are my consumer rights?
  • Interactive activity:

  • Rights or no rights

  • Explore four scenarios and determine your consumer rights in the given situations.
Activity sheet for What are my consumer rights?
  • Activity sheet:

  • What are my consumer rights?

  • Use the learnings from the presentation and interactive to describe how to exercise consumer rights.
Presentation for What are my consumer rights?
  • Presentation:

  • What are my consumer rights?

  • Use this presentation alongside the What are my consumer rights? (flipped learning resources) lesson plan.

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